Blind Spots

The most common blind spot is believing others have them, but you don’t. – Unknown     “The presence of emotional self-awareness and social intelligence competencies have been empirically linked to increased leadership performance” according to Matthew Lippincott as part of a University of Pennsylvania leader mindfulness study involving 42 participants from 11 countries. Study

People Without Chests

While working with a group of executives our conversation went to the topic of trust.   We easily reached consensus that “trust is the basis around which all human relationships revolve… when there’s low trust, there’s a fragile, tenuous relationship; when there’s no trust, there’s no relationship.”   By definition, trusting someone means you think they are

Trust— A Profit Multiplier?

What gets in the way of higher performance in organizations?  What stands in the way of desired business results? My view—one formed working with companies around the world—is that it is fractured trust that inhibits organizational performance. Why should leaders care about trust? Two main reasons: First, trust enables higher performance and second, we have

Finding The Truth

The Truth… What’s That? It seems we live in a world where there’s my truth, your truth, her truth and his truth. Everyone determines their own truth. It’s a world where we find our truth in books and magazines, in what respected people tell us, from personal experience, through journalistic reporting and from TV shows

Death by What is Not

You may know that guy – I know I do. Sometimes I even act like him (or her). It’s that guy who seems always to find what’s wrong in his life and who concentrates on what’s not going as he would like. He’s the guy who focuses on what is not –  not making enough

That Empty Feeling

Have you reached a high level of success but still have an empty feeling? Sometimes fulfillment and personal gratification elude us. We strive for goals, but even when achieved, satisfaction is elusive. As author John Maxwell said: “We attempt to solve an inward problem with outward solutions.”   Inward problems that inhibit fulfillment, significance and

Are Your Employees Volunteers?

Most people need to be led, some people want to be led. One challenge we face in the U.S. is we have morphed into a volunteer employment society—volunteer in the sense that opportunity is so great and unemployment so low that people have options. They voluntarily work at a particular organization because it fits them,

Surviving or Thriving?

To achieve transformational impact, we must abandon status quo thinking. Too many business leaders proclaim themselves “change agents” – the problem with change is that change merely fixes past mistakes, or at best, marginally enhances existing operations. Change is about surviving.   Transformation is necessary to enable sustainable positive results in this uncertain world of

Fragile Trust

Trust is essential for healthy interpersonal relationships and productive interactions within organizations. Sadly and without exception, each of us has experienced a situation where trust was lost. Sometimes it’s due to intentional acts, sometimes unintentional. Often, after the fact in less extreme cases, it may be difficult to remember exactly “why” or “how” the trust

Destructive Pride & The Antidote

It is amazing how seldom humility is referenced in books about leadership and then, frequently, only by honorable mention. Why something so important for transformational leadership is so seldom discussed is beyond my comprehension. Perhaps it’s because the topic is misunderstood. Perhaps it’s because humility itself is so elusive. Interestingly, humility’s antonym—pride—frequently is understood as